26 Nov 2014 
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View categorized listing of all common frequently asked questions.
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 How do I download movies?
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 The movies I am trying to watch don't play properly.
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 I lost my password.
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 I tried to login but a page comes up telling me that I need new login details.
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 What name will appear on my credit card statement?
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 I have to download the movies in parts because my connection is slow. How can I join the movies?
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 I need to clear my browser cache. How do I do this?
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 I want to write to you but I can't write in English.
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 How do I find out if my membership has expired?
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 The login box keeps coming back up with the password missing.
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 I have an issue with the billing of my membership.
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 I am sending emails to customer support but not getting replies.
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 I am trying to join but keep getting told my choice of username and password is taken.
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