The things listed below are what you should expect our Customer Support to help you with.

• Access to the site
• Any concerns or question regarding the site
• Membership issues
• Limited billing issues
• Limited technical support

Often we are asked by members, who are not familiar with their computers and the programs they are running, to help them with the technical aspects of being able to view and download from our site. Whilst we help if we can, it should not be expected that we become your "on tap technical support." It is just not possible for us, without being there with you, to be able to support you in technical aspects. Nor do we refund if you have technical issues in your system that prevents you from getting full use from the In Focus Girls site.